FAQs

Custard’s World is a movie project currently in pre-production. It’s a cross between Muppets meets Despicable Me in an original rollicking adventure. The script is by Bob Baker, screenwriter for the Wallace & Gromit movie Curse of the Were-Rabbit.

Whoa! Studios has licensed Custard’s World to produce live shows and is in close contact with legendary Muppet veterans to provide high-quality puppeteering right in our back yard.

Custard’s World follows our four and a half stars, Jazz, Buzz, Brianna, and of course Custard & Kea, as they try to stop Dr. Gloom from stealing all the smiles across the happy town of Doodle.

Visit the Custard’s World page of the website for more information.

Whoa Studios is located in the heart of West Auckland’s thriving movie industry.

Movies such as The Chronicles of Narnia and Whale Rider have come to life through our local talent.

Our address is 8-14 Henderson Valley Road, Henderson, Auckland. Just put that into Google Maps to find us.

Alternatively, we are located a few minuted walk from the Henderson train/bus station. Check public transport times at AT.govt.nz and don’t forget that Auckland Transport has released 99 cent fares for children aged 5-15.

The park is designed for patrons of the studio. There is a casual rate to use our Urban Playground – however, you will get a free park pass on the same day as your show ticket.

For details on pricing, visit our Park Page.

A child is aged between 3-12. Our Urban Playground has been designed for children aged 3-12 and this is why we give a free pass only to child holders of a show ticket. The only exception is the Inflatable Obstacle Course & Waterslide. If the Obstacle Course or Waterslide is inflated, Children aged 5-13 years and over may purchase a pass for the inflatables and receive access providing they meet the height standard. Children who do not meet  the height restrictions, can purchase a pass, however they will require an adult to accompany them.

We ask that older children are considerate in the playground. We understand that young children may need help playing on our obstacle course, parents are allowed to help in such instances.

No. Any child under the age of 14 must be accompanied by an adult at all times, whether in a show, our Urban Playground area or the restaurant.  We have made our Park to the highest safety standards, however accidents happen when kids are playing. We recommend Adults continue to supervise their children while playing on the equipment.

Yes. Our eatery The Grounds is open during studio hours and as a family restaurant in the evenings from Thursday to Sunday.

It’s a new concept in eating as a family. Sharing a mixture of tastes and dishes, don’t expect a menu of fries and nuggets for your child. The Grounds will deliver real family food memory.

We also have a faster food tuck shop servicing our grilled sandwiches, gourmet hot dogs and hand made gourmet ice creams.

Please, no external food to be brought to Whoa! Studios or consumed within the restaurant area except for baby food or formula.

We usually do not offer group discounts as our tickets are often already heavily discounted.

Yes we do, we allow up to four wheelchairs into our shows at any point in time. Please contact us at whoa@whoastudios.co.nz or on 09 838 4553 to let us know if you require assistance.

No, bringing your own alcohol to our venue is strictly prohibited. The Grounds is a fully licensed eatery.

No, due to fire safety regulations we cannot allow you to bring your pram/buggy into our studio for the show. We do provide a pram parking area just outside the studio doors.

Yes, we may be open. Public holidays may vary from normal operating hours, these will be published on our Facebook & Instagram pages and also on our Hours page closer to the date concerned.

2018 School Term dates are as follows…

Term 1: 29th January – 13th April

Term 2: 30th April – 6th July

Term 3: 23rd July – 28th September

Term 4: 15th October – 20th December

Information taken from Education.govt.nz

Children 3 years and under can be admitted free when accompanied by a paying ticket holder and must sit on an adult’s lap. As the show is in a small, immersive studio we require that parents read our low disruption policies and cooperate with our ushers to ensure everybody can enjoy the show they have paid to see.

If the accompanying adult would like the child to have their own seat then they must purchase a child’s ticket. Once they have turned 4, they must hold a valid ticket.

Behind-the-scenes experiences can now be purchased with your show ticket at an added cost.* These take approximately 15 minutes after each show.

*Backstage tours are subject to time constraints and may not be offered for every show.

We are proud to present our newest addition to our Custard’s World live shows – It Came From Outer Space. We plan on delivering more shows through 2018. Follow us on Facebook & Instagram for up-to-date information on any new shows.

No dogs are permitted within the complex apart from service dogs (e.g. guide dogs)

Unfortunately not. Whoa! Studios is proud to be a smoke-free complex. If you feel you need to smoke, we ask that you please leave the complex as second-hand smoke is very toxic to young children.