What is the minimum number of people required for a HOLIDAY PROGRAMME TRIP?
A minimum of 8 children is required for the Holiday Programme Package. We also require at least a 1:6 ratio of adults to supervise the children at all times, including during the Live Show.
Are we limited to specific times for Trips?
Do adults have to pay?
Our Live Show tickets are sold per seat so adults attending the show will need to be paid for as part of your non-refundable payment.
Can I pay on the day?
No, Live Show tickets must be paid in full well in advance of the trip.
What are the opening hours?
The Holiday Programme Package includes all day play wristbands for the Urban Playground, which opens at 9am. You may come as early as you wish to play in the park, regardless of your show time.
Please be advised that we will also be open to Public and you do not have exclusive use of our Playground.
If it is wet, do we get a refund?
How many people can attend a Whoa! Studios Trip?
We can book up to 30 children for a Holiday Programme Package.
We will not book a group of more than 30 people, as we cannot accommodate such large holiday programmes.
How long is a Whoa! Studios Trip?
Playground wristbands are valid for the entire day.
What time should we arrive?
What happens if we are running late on the day?
Is there a cancellation fee?
Do you have lockers onsite?
Where do we park?
You may park in our onsite parking lot, or on Smythe Road. On the weekends, you may also park in the Auckland City Council carpark on Smythe Road.
Please note that our onsite parking spaces are limited.
If you are booking a bus for Drop-Off and Pick-Up, please be advised that our driveway has accessibility issues for Buses. Any Drop-Off and Pick-Up by Bus must be made on Smythe Road.
Can we bring personal food?
Do we need to provide a guest list?
No, but you must provide confirmed numbers when paying for your tickets to secure your booking.
Can extra guests come on the day?
What if the weather is wet?
For our Whoa! Studios faq’s, please click here
This website does not include, should not be considered, and shall not be interpreted as a complete and comprehensive statement of all our rules, regulations, policies, guidelines, procedures and similar matters and other information. If you have additional questions, please ask. This website is intended as an overview or guide to assist each guest in the park or who intends or wishes to enter the park or who uses or intends or wishes to use, enter, board or experience any attraction.